How to let customers book online

A public booking page that offers only the times your team is really free.

Updated 2026-10-14

Online booking is set up by someone who manages the business.

1. Open Settings, then Tools, and open Online booking.
2. Switch on Customers can book online.
3. Under What can be booked, tick the services from your price list. (Add services to the price list first if it is empty.)
4. Under Who can be booked, set each person's working hours.
5. Choose how a booking is confirmed:
   • You confirm each one: the time is held until you answer.
   • Confirmed at once: it goes straight onto the calendar.
6. Set how far ahead people may book and the shortest notice.
7. Copy the booking page address and put it on your website or in your messages.

A booking is a job, assigned to the person booked. Free times are worked out from each person's hours, less their jobs and other bookings, and two people can never take the same time.

When you confirm a request, the email to the customer waits in Reviews.