Otto Business Help center

Help center › Automations

How to see what a workflow did

Activity shows every run, step by step.

Updated 2026-10-14

  1. Open Automations and press See what it did on a workflow, or open Activity from the menu.
  2. Open a run to see each step, what it read and what it prepared.

If a run failed, the step that failed says why. Fix what it names (for example, a customer with no email address) and the next run picks it up.

Anything a workflow prepared for a customer is waiting in Reviews.